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SHIPPING POLICY
Orders are generally shipped within 3 business days after the order is placed and payment has been received in full. Under normal circumstances, orders are usually shipped the next business day if the item is in stock. We will contact you if a certain item is not in stock.
We do offer all services UPS, FedEX, RPS and USPS provide. Please remember that we cannot ship to P.O. Box address, there must be a valid street address on each order.
EXCHANGE/REFUND POLICY
For a more prompt exchange/refund, please keep your invoice and contact shanahanenterprises@hotmail.com to obtain a return authorization number.
If it is necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:
-Return in original packaging
-Return to Green Supply within (30) days
-Copy of invoice enclosed with merchandise
-Enclose a brief letter of explanation
-Enclose the return autorization number
-Merchandise returned for exchange- will be charged a $10.00 exchange fee plus a shipping charge.
-Merchandise returned for refund- will be charged a 15% restocking fee - $3.00 minimum.
-All returns must be prepaid; No COD’s accepted
If the merchandise you wish to receive is out of stock, a refund/credit will be issued promptly. All returns for refund will receive a credit to the credit card used at time of purchase.
Any questions concerning an exchange/refund should be directed to our customer service department at shanahanenterprises@hotmail.com. If merchandise you receive is defective, contact our customer service department for instructions.
For a prompt exchange/refund, return all merchandise to:
GREEN SUPPLY INC.
3059 Audrain Rd. 581
Vandalia, MO 63382
Attn: Customer Service
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